Booking Procedure

1 - Please ensure that bookings are made well in advance.

2 - Telephonic bookings are accepted, subject to the completion and return of our confirmation form and a copy of your order

3 - Notification of change of delegate or cancellation to be relayed to the training secretary.

4 - Course fees are due prior to the commencement of the respective course :
- By cheque – seven days prior to the course date.
- By bank guaranteed cheque or cash, payable to the training secretary before commencement on the first day of the course.

5 - In the event of non-attendance, course fees are not refundable. However, should prior notice thereof be received, alternative arrangements can be made.

6 - Substitutions for nominated delegates are accepted, provided they have the necessary qualifications.

7 - Cancellations are accepted up to seven days prior to the date of commencement of the course. Thereafter, a 20% cancellation fee will be levied.

To know more

Customer Care Center

Dedicated and available, the Customer Care Centre (CCC) provide a single point of contact for all customer enquires, developing close relationships with customers.