Automation and Control Level 2 Sales Support

DRIVES / PLC / HMI / SCADA / MES

Product Solutions:
Any automation quotes or sales queries relating to:

• Product Solutions
• Product Solution Specifications
• CitectSCADA
• Citect Facilities
  

Initial contact:
Kumeshni Moodley 

1st Backup contact:
Bryan Mulligan

Installed Base Services:
Any automation quotes or queries relating to:

• Spares or exchange parts and repair of PLC and HMI
• Consignment stock
• Support renewals and software upgrades (includes software subscriptions)
• Site support services
• Consultation and audit services
• Retrofits / modernisations i.e. site upgrades
• Extended warranty

Initial contact:
Jannine Middleton

1st Backup contact:
Oriel Soupen

MES AMPLA:
Any quotes or queries relating to:

• AMPLA software

Initial contact:
Dennis Cox 

1st Backup contact:
Kumeshni Moodley 

2nd Backup contact:
Quintin McCutcheon 

ENGINEERED DRIVES

Drive Competency Centre

• Engineered drives solutions
• Special application drives
• Drive within a panel
• Drives application engineering
  

Initial contact:
Drive Centre Switchboard
Tel: +27 11 873 1781/2/5

1st Backup contact:
Gil Silberman

• Spares or exchange parts and repair of drives and VSD's

Initial contact:
Drive Centre Switchboard
Tel: +27 11 873 1781/2/5

1st Backup contact:
Carlos Castanheira

• Site Commissioning support for drives
• Site breakdown support for drives

Initial contact:
Drive Centre Switchboard
Tel: +27 11 873 1781/2/5

1st Backup contact:
Thinus Damon

NOTE

CCC operating hours are as follows:
Mon - Thurs: 8:00am - 05:00pm
Friday: 8:00am - 04:30pm

To escalate your service request please contact:
PLC's, HMI, Vijeo Citect and Citect products: Pierre Maxl or Guy Eales
VSD's: Helgard Honiball